Question 1

Are your silicone water bottles food safe?

Accepted Answer

Yes. All bottles are made of FDA food-grade silicone, BPA free, and pass FDA and LFGB tests. We also comply with EN14350, EN71-2/3 and CPSIA for children's products.

Question 2

Do you support OEM/ODM customization?

Accepted Answer

Yes. With 500+ original & patent designs and an in-house mold workshop, we provide full OEM/ODM services: custom colors, logos, packaging and new mold development.

Question 3

What is your MOQ and lead time?

Accepted Answer

Standard MOQ is flexible per model. Samples are ready in 3-7 days; mass production usually takes 25-35 days after order confirmation.

Question 4

Where is your factory?

Accepted Answer

Our factory is at No.2 Egongling West Road, Liulian Community, Pingdi Street, Longgang, Shenzhen, China — about one hour from Shenzhen airports and ports.

Question 5

Is Jewelives a factory or trading company?

Accepted Answer

Jewelives is a manufacturer with its own factory in Shenzhen, China — not a trading company. We design, mold, produce and package in-house, so you deal directly with the production source.

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