Privacy Policy

Last updated: 21 October 2026

Shenzhen Jewelives Industrial Co., Ltd ("Jewelives", "we", "us", "our") respects your privacy. This policy explains what personal data we collect when you use this website, why we collect it, and how we protect it.

1. Information we collect

When you contact us through the inquiry form, catalog download form, or email, we collect the information you provide, which may include your name, email address, company name, phone/WhatsApp number, country, and the content of your message.

We also collect limited, anonymous usage statistics (such as pages visited and approximate country) to understand how our website is used. This data is collected without third-party advertising cookies and does not identify you personally.

2. How we use your information

  • To respond to your inquiries, quotations and sample requests.
  • To send you information you have requested, such as our product catalog.
  • To maintain our business relationship and improve our products and services.

3. Cookies and tracking

This website does not use third-party advertising cookies and does not run Google Analytics or similar advertising trackers. We use only first-party, anonymous usage statistics to understand general website traffic. Your inquiry form submissions are sent to us through a secure form service and are not sold or shared with any third party for marketing purposes.

4. Sharing your information

We do not sell, rent or trade your personal data. We only share it with trusted service providers (such as our email/form delivery service) to the extent necessary to respond to your request, and we require them to keep it confidential.

5. Data retention

We retain your contact information only for as long as necessary to respond to your inquiry and to maintain our business relationship. You may request deletion of your data at any time.

6. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict its processing. To exercise any of these rights, please contact us using the details below.

7. Contact us

For any questions about this Privacy Policy or how we handle your data, please contact us:

Shenzhen Jewelives Industrial Co., Ltd
No.2 Egongling West Road, Liulian Community, Pingdi Street, Longgang, Shenzhen 518172, Guangdong, China
Email: jls04@jewelives.com
Tel: +86-755-81463846 · WhatsApp: +86-18938679324